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(Publication date : 01/11/2015)


These General Terms of Use are available on and apply to and and their sub-domains as well as the mobile application (hereinafter each of the websites and the mobile applications shall together be referred to as the “Site”).

The Site is operated by Ubeeqo (Ubeeqo, we, us and our).  Ubeeqo is a joint stock company registered in France with company number B491 048 575 and our registered address is 12 rue Barthelemy Danjou, Bat A, 92100 Boulogne, Billancourt, France.  Our VAT registration number is FR 44491048575.

The use of the Site is subject to acceptance of these General Terms of Use (hereinafter the “General Terms of Use”) and our Privacy Policy available on the website. These General Terms of Use may be modified or added to at any point in time and should therefore be reviewed upon each new use of the Site. In case of major changes to the General Terms of Use, Users will be prompted to approve them upon placing their next order for Services.


2.1. The Site is a platform which offers users (hereinafter the “User(s)” or “you”) various mobility options, some of which are provided by partners of Ubeeqo ("Services").

2.2. In order to benefit from the Services available on the Site, Users must begin by creating an account in keeping with the terms of article 3.2 below.

2.3. Each Service available on the Site is governed by terms and conditions that are applicable to such specific Service; these will be made available to you on the booking platform and must be accepted by the User at the time the User books any Service for the first time.


3.1. Overview

Users who wish to have access to the Services must initially fill in a form to register, or must log in if they are already registered.

After filling in the registration fields or logging in, the Users of the Site may access the Services. 

Users have a non-exclusive and non-transferable right to access the platform free of charge.

3.2. Registration process

  1. Users must fill in an electronic registration form in which they (i) must provide data enabling them to be identified (for more details, see article 3.3 below), and (ii) must select a password and a user ID;
  2. Users must check and confirm this form, and must confirm that they accept these General Terms of Use and the Privacy Policy by ticking the appropriate box;
  3. Once this stage has been accomplished, an e-mail confirming the registration shall be sent to the User, who may then access the Services.

3.3. Information regarding the identification of the Users

Upon registering, you must input your contact details, a user ID and a password, which are strictly personal:

  • If you are a natural person acting on your own behalf, you should key in your title, surname, first names, e-mail address, date of birth, driving license start date (optional), and preferred language for communication.
  • If you are an employee of a partner company, you should create a sub-account and input the following information, this list being non-exhaustive: your title, surname, first names, your e-mail address, date of birth, driving license start date (optional), the name of your employer, your preferred language for communication, as well as your workplace, title, employee number and cost centre, where applicable. 

The User guarantees that the data that he discloses shall be accurate, complete and up-to-date.

3.4. Use of your account

Users undertake to inform Ubeeqo about any changes to the data that they provided by updating their profile online on the Site under the heading provided for this purpose.

Users may choose their passwords freely and may modify them at any point in time.

Users are responsible for the creation, protection and use of their user ID and password, which are strictly personal and therefore cannot be shared with third parties. They must remember them and keep them secret and secure. Should a User’s identifier and password be used by a third party, the User must inform Ubeeqo as soon as possible. 

Any use of the Site using a User’s identifier and password shall be deemed to have been made by the User himself.

In case of loss or theft of your identifier and/or password and/or if you cannot connect to your account, click on the “forgotten password” link. You will be asked to key in your e-mail address and a new password will then be sent to you by electronic mail. You should change your password regularly in order to ensure greater security.

3.5. Best practices for using the Site

By using the Site, you hereby expressly undertake:

  • not to use the Site for any illegal, illicit or fraudulent purposes, and in particular, you undertake to refrain from any use that runs counter to any local, national or international laws or regulations;

  • not to use the Site in any way that might cause damage to Ubeeqo or to any of its affiliates, and in particular, you hereby undertake to refrain from using the Site to disseminate information that is controversial, illegal, illicit, unpleasant, discriminatory or insulting towards Ubeeqo or any third parties;

  • not to block, disrupt the access or otherwise jeopardise the Site, the computer systems or the software applications of Ubeeqo or of any third party;

  • not to use the Site to knowingly transmit data or to send or upload content containing computer viruses, Trojan horses, worms, time bombs, key-loggers, spyware, advertisement software or other malware, or similar computer codes, nor to commit or facilitate acts of piracy or commit acts constituting cybercrime;

  • not to counterfeit the patents, trademarks, industrial secrets, copyright, drawings, rights over databases or other intellectual property rights of any party or entity;

  • not to steal the identity of any natural or legal person, such as a representative of Ubeeqo, and not to make false declarations or other misleading statements concerning your ties with any natural or legal person;

  • to preserve the confidentiality of any code, password or user identification information that you shall choose or that shall be provided to you as part of the security procedures of the Site. You hereby undertake to refrain from disclosing this information to any third party; 

  • to comply with these General Terms of Use.

3.6. Termination or blockage of an account 

In the event of a violation of the terms of these General Terms of Use, Privacy Policy and terms and conditions which apply to your use of any of the Services, Ubeeqo shall be entitled to prohibit and to block access to the Site without incurring any liability towards you.

Ubeeqo may terminate or suspend a User’s account on the Site, at any point in time, as a right and without any other formality, in the event of a violation of the terms of these General Terms of Use, Privacy Policy or any other terms and conditions which apply to your use of any of the Services:

Moreover, Ubeeqo shall be entitled to suspend access to the Site in case of a failure to pay for the Services, until the situation has been rectified. 

Where a User's account is suspended and Ubeeqo agree to its reinstatement you will then be asked to contact Ubeeqo customer service, which will assist you in rectifying the situation and reactivating your access to your account.


The Site is a creative work protected by copyright as well as by other international intellectual property laws.

The entire contents of the Site, which comprise, among other things, texts, photographs, graphics, images, icons, technologies, software applications, links, domain names, trademarks and multimedia content, as well as their graphical representations and source codes (hereinafter the “Content”), are and shall remain the exclusive property of Ubeeqo or of the third parties whose rights are acknowledged by Ubeeqo, where applicable, and are and shall be protected by intellectual property rights by virtue of the prevailing and applicable national or international laws.

The name “Ubeeqo” and all other trademarks, logos or graphical representations of Ubeeqo featuring on the Site are registered trademarks belonging to Ubeeqo.

Other names of companies and goods or services featuring on the Site may be trademarks of their respective owners. Any use of any of the abovementioned trademarks without the prior express written approval of the holders of the rights involved shall constitute an infringement of intellectual property rights and is prohibited.

You may use the Site solely to access its Content and book the Services on offer. Any reproduction and/or showing of all or part of the content of the Site, on any medium, in any way and for any other purpose whatsoever, without the prior express written approval of Ubeeqo, shall be strictly prohibited. 

You do not have any right or license to use the trademarks or other intellectual property shown on the Site. You therefore hereby undertake to refrain from wholly or partly modifying, renting, leasing, selling, distributing or creating derivative works based on the Content of the Site and/or the products and Services on offer on the Site.

Any infringement of the abovementioned intellectual property rights shall constitute a violation of these General Terms of Use and Ubeeqo will take such action as it may in its absolute discretion take to protect these rights. 

Should you have any query concerning the reproduction of elements of the Site, please send an e-mail to 


In accordance with the provisions of Directive 96/9/EC of the European Parliament and of the European Council dated 11 March 1996 on the legal protection of databases, and the applicable national laws, you hereby acknowledge that the Site and the Services provided via the Site comprise one or more databases provided by Ubeeqo in its capacity as a producer of databases.

Notwithstanding the other rights which Ubeeqo may invoke over the Site, such as the protection of the Content by copyright or any other right over the databases of any one of their components, you hereby undertake to refrain:

  • from extracting, by permanent or temporary transfer, all or a significant proportion (in qualitative or quantitative terms) of the contents of one or more of the databases available on the Site and/or the Services, whatever the method of extraction used;
  • from reusing, by making publicly available, all or a significant proportion (in qualitative or quantitative terms) of the contents of one or more of the databases available on the Site and/or the Services, whatever the form thereof;
  • from creating, publishing, storing, updating, importing, exporting, disclosing or compiling a competing database containing all or part of one or more of the databases created and managed by Ubeeqo;
  • from publishing, on screen or on any other medium, processes identical or similar to those used by Ubeeqo on the Site.

In general, any storage, extraction, use, reproduction, showing or storage, directly or indirectly, wholly or partially, including in the buffer memory, of a significant proportion (in qualitative or quantitative terms) of the content of one or more of the databases managed by Ubeeqo, performed by any of the abovementioned processes, shall be strictly prohibited, including on media not authorised by Ubeeqo.


6.1 Hyperlinks to the Site / inbound links:

No third party is authorised to include links on its web site pointing towards the Site without the prior express approval of Ubeeqo. 

Should a third party be authorised to hyperlink to the Site, it must hyperlink to the Site in accordance with the terms and conditions of that authorisation. 

Ubeeqo shall be entitled to request, at any moment in time and without the need for any justification, that any hyperlink to the Site be removed, whereupon the person in charge of the site featuring the hyperlink shall have to remove it immediately.

6.2 Hyperlinks towards third party web sites / outgoing links:

When you click on the hypertext links that provide access to third party web sites, we recommend that you become acquainted with the terms of use and privacy policies of these third party web sites, in order to ensure that you are aware of their policies in terms of gathering, using and disclosing your personal data.

Ubeeqo has no control over the content of these third party web sites and disclaims any liability in this respect or in respect of any loss or damage that you might incur owing to their use.

We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. 

If you believe that a link on the Site points towards a web site that contains unlawful or inappropriate content, you may report it to Ubeeqo by writing in to the following e-mail address: This notification shall not give rise to any obligation for Ubeeqo to remove the hyperlink involved nor shall it constitute constructive notice of the activities and/or content alleged by the party which reported it.

The presence on the Site of links pointing to third party web sites shall not imply the existence of agreements with the persons who are responsible for these third party web sites or with their owners, nor any approval or promotion by Ubeeqo of the declarations, content or services provided via these web sites, nor any identification with them on the part of Ubeeqo.

Should you decide to visit and/or use any one of the web sites accessible via hyperlinks available on the Site, you do so at your own risk and must take the requisite protective measures against viruses and other malicious content.


7.1. Ubeeqo shall be entitled to suspend access to the Site and the provision of any one or of all of the Content available on the Site at any time without notice, for technical, security or maintenance reasons, or owing to power cuts or any other valid cause. 

Ubeeqo does not guarantee the long-term viability or the performances of the Services that are accessible on the Site. Users access and use the Site at their own risk. The Site is provided as is and depending on availability.

Neither Ubeeqo nor any affiliated company of the Ubeeqo Group provides any warranty or representation according to which:

  • the Site shall be suited to your requirements,
  • the Site shall operate without interruption, securely and shall be free of errors, bugs or other problems,
  • the results that might be obtained by using the Site shall be perfectly accurate or reliable,
  • the quality of the Services, information or Content accessed via the Site shall meet your expectations and any error/bug shall be corrected.

Users shall be fully and solely responsible for their computer equipment, their data and their software applications as well as their connection to the Internet enabling them to access the Site.

In order to help avoid any problems, Users are advised to make regular backups of their data and software applications.

7.2. Some jurisdictions do not permit the exclusion of certain guarantees or the limitation or exclusion of liability for certain types of damage. Thus, in certain states, some of the limitations that are set out in article 7.1 above may not apply. 

None of the terms of these General Terms of Use shall have any incidence on the rights of any consumer, nor shall it exclude or limit liability for death or physical injury arising from a fault or a fraudulent misrepresentation by Ubeeqo (e.g. if the latter deliberately lied to you in order to induce you to use the Site) or any other liability that may not, under English law, be limited or excluded.

7.3 Subject to this, if you are a consumer and not a business user, in no event shall we be liable to you for any business losses, and if you are a business user, in no event shall we be liable to you for any indirect or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses, and any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable.


The provisions of Ubeeqo’s Privacy Policy, available on the website, form an integral part of these General Terms of Use. 


9.1 Severability:

Should one or more provisions of these General Terms of Use be considered invalid or declared as such in application of a law, a regulation or a final decision of a court or authority which has jurisdiction, the other provisions shall remain in force. The parties shall replace the term that is null and void by a clause that is as close as possible to the spirit and the content of the one that was stipulated initially.

9.2 No waiver:

Should Ubeeqo fail to avail itself of any of the provisions of these General Terms of Use for any period of time, this shall not be interpreted as a waiver of the right to avail itself of same in future.

9.3 Transfer of the contract:

The contract consisting of these General Terms of Use is hereby formed in consideration of the identity of the parties. Therefore, these General Terms of Use cannot be transferred by one party without the prior express consent of the other party. Ubeeqo shall nevertheless be authorised to transfer the contract as well as the personal data in relation to the contract (i) in the event of a purchase by a third party company of Ubeeqo or one or more of its business units which cover the operation of the Site, or (ii) in the event of an intra-group restructuring, to another company of Ubeeqo’s group.

9.4 Third Party Rights

No terms of these Terms of Use shall be enforceable under Contracts (Rights of Third Parties) Act 1999 by person who is not a party to the agreement between us.


Certain third party platform providers with whose devices and/or operating systems the mobile applications have been designed to be compatible oblige us to include certain additional provisions in these General Terms and Conditions. These are set out at the end of these General Terms and Conditions under Additional third party terms. These provisions come from the relevant third party platform providers, not us.

Third party application stores are operated by the relevant third party platform providers and/or their affiliates. You must comply with all applicable terms of service, rules and policies applying to any third party application store from which you download any mobile application. We are not responsible for these stores or (with the exception of the mobile applications) for anything provided by them and do not guarantee that they will be continuously available.


These terms of use are governed by English law and you agree that any dispute between you and use regarding them or the site will only be dealt with by the English courts provided that, if you are a consumer and not a business user and live in a part of United Kingdom other than England, the applicable law of that part of the United Kingdom will govern and any dispute will be dealt with by the courts there.  Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.


Please submit any questions you have about these terms and conditions or any problems concerning the Site by email to or write to us at Ubeeqo, 12 rue Barthelemy Danjou, 92100 Boulogne-Billancourt, France.


If any mobile application that you download, access and/or use runs on Apple’s iOS operating system:

  • that mobile application may only be accessed and used on a device owned or controlled by you and using Apple’s iOS operating system, and only in accordance with Apple’s usage rules published in its App Store terms of service;
  • you acknowledge and agree that:
    • Apple has no obligation at all to provide any support or maintenance services in relation to that mobile application. If you have any maintenance or support questions in relation to that mobile application, please contact us, not Apple, using the Contacting us details in these terms;
    • except as otherwise expressly set out in these terms, any claims relating to the possession or use of that mobile application are between you and us (and not between you, or anyone else, and Apple);
    • in the event of any claim by a third party that your possession or use (in accordance with these terms) of that mobile application infringes any intellectual property rights, Apple will not be responsible or liable to you in relation to that claim; and
    • although these terms are entered into between you and us (and not Apple), Apple, as a third party beneficiary under these terms, will have the right to enforce these terms against you;
  • you represent and warrant that:
    • you are not, and will not be, located in any country that is the subject of a United States Government embargo or that has been designated by the United States Government as a "terrorist supporting" country; and
    • you are not listed on any United States Government list of prohibited or restricted parties; and
  • if that mobile application does not conform to any warranty applying to it, you may notify Apple, which will then refund the purchase price of that mobile application (if any) to you. Subject to that, and to the maximum extent permitted by law, Apple does not give or enter into any warranty, condition or other term in relation to that mobile application and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to that mobile application or as a result of you or anyone else using that mobile application or relying on any of its content.


If you download any mobile application from a digital store front owned by Research in Motion (RIM) or any of its affiliates (such as BlackBerry App World) or purchased using RIM's transaction and payment processing service for “in-App” products, you acknowledge and agree that:

  • any claims relating to that mobile application are between you and us, and not between you (or anyone else) and RIM, any of its affiliated entities, telecommunications carriers or merchants of record (collectively, RIM Parties) and that no RIM Party shall have any liability to you whatsoever;
  • RIM Parties may make it a condition of their agreements with you that an mobile application made available through any of RIM's digital store fronts or purchased using the RIM's transaction and payment processing service for “in-App” products may be downloaded, installed and used only on a Research in Motion proprietary software platform operating on a device;
  • You may reinstall copies of an mobile application on to devices from the My Items repository in accordance with the then-current rules, features and functionality of the My Items repository; and
  • although this Agreement is entered into between you and us (and not any RIM Party), each RIM Party, as third party beneficiaries under this Agreement, will have the right to enforce the foregoing exclusion of liability
  • [QUERY: are there any limitations on the countries and/or carrier networks in or on which any Application may be installed and/or used? If so, RIM requires you to include them here.]


If any mobile application that you download, access and/or use runs on a mobile phone, tablet or games console using Microsoft’s Windows operating system, you acknowledge and agree that:

  • Microsoft and your device manufacturer have no obligation to provide any support services in relation to that mobile application;
  • Microsoft, its wireless carriers over whose network that mobile application is provided and each of its and their respective affiliates and suppliers (collectively, Covered Parties) give no express warranties, guarantees or conditions under or in relation to that mobile application and, to the extent permitted under your local laws, they exclude any implied warranties or conditions, including those of merchantability, fitness for a particular purpose and non-infringement; and
  • you will not seek to recover any damages, including consequential, lost profits, special, indirect or incidental damages from any Covered Party. This limitation applies to:


  • anything related to that mobile application, services made available through that mobile application, or content (including code) on third party internet sites; and
  • claims for breach of contract, breach of warranty, guarantee or condition, strict liability, negligence, or other tort to the extent permitted by applicable law.

It also applies even if:

  • repair, replacement or a refund for the mobile application does not fully compensate you for any losses; or
  • any Covered Party knew or should have known about the possibility of the damages.


This Privacy Policy applies to data collected, processed, transmitted and stored during:

  • your use of the website accessible at the URLs and and their subdomains as well as their mobile applications (hereinafter each of the websites and mobile applications shall together be referred to as the "Site"); and
  • the supply of car-sharing services operated by Ubeeqo (hereinafter the "Services")

(hereinafter the "Personal Data").

1. Who receives your Personal Data?

1.1 The Site is operated by Ubeeqo (Ubeeqo, we, us and our).  For the purposes of the Data Protection Act 1998, we are the data controller.

1.2 By using the Site and allowing us to supply Services to you, you consent to the collection and use of your Personal Data in accordance with this privacy policy.

2. What type of Personal Data do we collect?

2.1. The Personal Data to which Ubeeqo has access is communicated to us by you. Please note in this respect that in order to register with the Site and to subscribe to the Services, you will be asked to communicate certain mandatory Personal Data. Mandatory fields are marked with an asterisk (*). The User will not be able to continue to the next stage in the registration process if mandatory fields are left blank.

2.2. The following data will be collected, used and stored:

  • Data relating to your identity;
  • Bank details (mainly data relating to your bank card);
  • Copy of your driving licence, passport, identity card;
  • Mobile phone number;
  • Geolocation data.

2.3. We collect your Personal Data when you:

  • Open an account on the Site;
  • Make an online reservation for a car-sharing vehicle;
  • Rent or reserve a vehicle online via our partner companies;
  • Order a car and driver via our partner companies;
  • Subscribe to the newsletter/email alerts;
  • Take part in surveys, competitions and prize draws;
  • Contact Ubeeqo via the website;
  • Use our online services.

2.4 When you visit the Site, we may automatically collect additional information about you, such as the type of internet browser you use, any websites from which you have come to the Site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server.  You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use.

2.5. You alone are responsible for the accuracy of the data communicated and Ubeeqo reserves the right to exclude any user who provides false information, without prejudice to any other measure which may be taken in accordance with applicable law. 

2.6. In the event that you communicate data relating to third parties, you guarantee that you have obtained the explicit agreement of the third parties concerned. 

3. How do we use the data collected?

3.1. We collect and process your Personal Data to allow Ubeeqo and its franchisees, subcontractors and partners to contact you and provide (i) the services accessible via the Site, as well as (ii) the Services; (iii) administer your account with us; (iv) verify and carry out financial transactions in relation to payments you make online; (v) improve the layout and/or content of the pages on the Site and customise them for users; (vi) identify visitors on the Site; (vii) carry out research on our users' demographics and tracking of sales data; (viii) contact you with details about any reservations or booking you have made via the Site including SMS'ing you with details about the vehicle you have reserved. 

3.2. We may send you marketing communications by email or any equivalent means to promote our products and Services. This consent may be withdrawn at any time by clicking the unsubscribe link provided in our emails and other communications. 

3.3. Your Personal Data may be used by Ubeeqo for the purpose of managing the Services, particularly in the event of processing of claims and thefts, fines and violations of traffic regulations, as well as for any recovery procedure. 

In the event of claims and thefts, fines and violations of traffic regulations, your Personal Data will be communicated to the insurance company and, at the request of the administrative authorities, the police and courts. 

3.4 You acknowledge that you have been informed of the existence of geolocation systems embedded in car-sharing vehicles and consent to the use and processing of this data by Ubeeqo, particularly in the circumstances listed below:

  1. Verification of the presence of the rented vehicle in the right departure car park at the start of the rental;
  2. Verification of the presence of the rented vehicle in the right return car park at the end of the rental;
  3. Location of the vehicle in the event of theft or suspected theft;
  4. Location of the vehicle in the event of a suspected accident in order to provide assistance or emergency medical treatment.

4. Who do we share the Personal Data with?

4.1. We can share your Personal Data with Ubeeqo Group companies, as well as their subcontractors and partners in order to provide you with the subscribed Services.  We will share your Personal Data with our insurance company and law enforcement agencies.

4.2. Ubeeqo has also agreed contracts with third-party service providers for management of our database and the supply of technical and other assistance. Your Personal Data may be disclosed and transferred to these service providers and other suppliers whenever it is deemed necessary for the supply of these services. 

4.3. If we need to share your Personal Data with a third party, we will only do so after concluding a contract with it in which it undertakes to protect all Personal Data using appropriate security measures and not to use that Personal Data for its own ends.

4.4. In the event we undergo a reorganisation or are sold to a third party, you agree that any Personal Data we hold about you may be transferred to that reorganised entity (subsidiary or any other intra-group entity) or third party.

4.5 We may disclose your Personal Data if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Site or the rights property or personal safety of any person. 

5.1. A cookie (or other tracking element) is a small file placed on the hard drive of the user's computer or mobile device during their first visit to the Site.

It indicates how often the user returns to pages visited and recognises users who have already visited the Site. This allows customisation of services and greater browsing comfort.

5.2. Our Site uses cookies for the following purposes:

  • '_ga' and 'gat’: linked to installation of the "Google Analytics" tool to analyse the Site's audience; 
  • 'notice-accepted’: stores the fact that the user has clicked on "OK" in the cookie banner to avoid it appearing on the user's next visit to the site;
  • 'PHPSESSID’: used to recognise the user when browsing and in the context of the file upload module (provides a unique ID for each session. This ID is used to determine which file the user has sent). This cookie is necessary for the proper functioning of the site;
  • 'pk_id' and 'pk_ses': used to collect information on the way in which the user browses the Site in order to generate reports via the PIWIK tool (an alternative to Google Analytics) and help us improve the quality of the Site. These cookies collect information anonymously. The cookie ‘pk_id’ expires after two years and ‘pk_ses’ after 30 minutes.

Ubeeqo also offers to activate a "remember me" option on the Site, using the following two cookies:

  • ‘front_crypt’: contains a hash to automatically identify the user if he/she visits the site again using the same browser;
  • ‘front_login’: determines who is authenticated via the user's email.

The "remember me" option will automatically deactivate if you click the "log out" button. If you click this button, you will need to identify yourself again the next time you log in.

5.3. Most internet browsers offer functionalities for managing cookies. These allow you to delete cookies or accept or reject certain categories of cookies. You have the option of managing other tracking technologies via the websites of the companies which supply these technologies or via the operating system of your mobile device. You can visit your browser's "Help" section or the website of your hardware, software or operating system provider for further information. You can also find out more about cookies by clicking the link which contains useful information about cookies and how to block them using different types of browsers. 

5.4. Google Analytics. Our Site uses the Google Analytics web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (hereinafter "Google"). We use this service to collect and store data to allow us to create anonymous usage profiles. These profiles are used to evaluate users' behaviour in order to design and improve the services offered on our Site. Google Analytics uses cookies to analyse your use of the Site. As a general rule, the information about your use of the Site generated by the cookie is sent to a Google server hosted in the United States where it is stored. If you have activated anonymization of IP addresses on our Site, we have added the code "_anonymizedIP ();" to the functionalities of Google Analytics. Note that your IP address will first be shortened by Google if you are in a European Union Member State or another State which is a signatory to the Treaty creating the European Economic Area. Only in exceptional circumstances is the complete IP address sent to a Google server hosted in the United States in order to be stored in shortened form. Google uses this information on our behalf to analyse your use of the Site, compile reports on the Site's activity and provide us with additional services associated with use of the Site and other websites linking to ours. 

The IP address transmitted by your browser in the context of Google Analytics will not be linked to other Google data. Anonymous user profiles will not be linked to Personal Data without your separate and explicit consent. Nevertheless, you can prevent the storage of cookies by configuring your browser accordingly. 
Deactivate Google Analytics cookies:

  • Name of the cookies used: ‘_ga’ and 'gat
  •  Type of cookie: Web Analytics cookie

You can prevent the usage and storage of these cookies on your PC or mobile device by visiting

You can view the confidentiality rules published by Google Inc. by clicking the following links: and

5.5. If you reject or delete cookies, some of the elements and features of our Site may become unavailable to you and the functioning of our Site as you experience it may be reduced or even impossible.  

Insofar as necessary, we waive all liability for the consequences of deterioration in the functioning of our services due to our inability to store or consult cookies required for their functioning and which you have rejected or deleted. 

6. How do we store and protect your Personal Data - Data Security?

6.1. We undertake to protect the Personal Data we collect. To do this, we will conserve your Personal Data for the time required to process it. Furthermore, Ubeeqo strives to take all the relevant physical, technical and organisational measures to prevent any unauthorised or unlawful processing, as well as any loss, destruction or accidental damage to your Personal Data. 

6.2. The Site is a secure online environment. Our systems are configured using data encryption and industry standard jamming and firewall technologies.

6.3. Information that you submit via the Site is sent to and stored on secure servers located in France.

7. Payment processing

Payment details you provide will be encrypted using secure sockets layer (SSL) technology before they are submitted to us over the internet. Payments made on the Site are made through our payment gateway provider, Sixpay. You will be providing credit or debit card information directly to Sixpay which operates a secure server to process payment details, encrypting your credit/debit card information and authorising payment. Information which you supply to Sixpay is not within our control and is subject to Sixpay's own privacy policy and terms and conditions. 

8. Security

8.1. We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it. 

8.2. You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk. 

8.3. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

9. Your Rights

You have a legal right under the Data Protection Act 1998 to a copy of all the Personal Data about you held by us.  On request, we will provide you with a copy of this information subject to a fee not exceeding £10.  You also have a right to correct any errors in that information.  As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.

10. Amendment of the Privacy Policy

10.1 This Privacy Policy may be the subject of updates. We therefore advise you to read this document regularly to ensure you are fully aware of your commitments in terms of security and protection of your Personal Data. 

10.2 A notice shall be published on this Site to inform you of any major changes made to the Privacy Policy, specifying the date of the last update.

11. Contact

If you have any questions concerning our Privacy Policy, please contact us at the following address:



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